REDWOOD DEVELOPMENT

Building what comes next.

Building what comes next.

Building what comes next.

Redwood develops the systems, integrations and products behind better business operations. We start with real workflows, build around what is already being used, and expand from there.

Redwood develops the systems, integrations and products behind better business operations. We start with real workflows, build around what is already being used, and expand from there.

See what we are building

Talk to Redwood

WORKFLOW

SYSTEM

PRODUCT

Development at Redwood

Development at Redwood

Development at Redwood

Our products are not built in isolation. We look at the systems businesses already rely on, the work teams still do manually and the points where better technology can remove friction.

Development at Redwood is the process of connecting those pieces into products that work in the real operation.

Our products are not built in isolation. We look at the systems businesses already rely on, the work teams still do manually and the points where better technology can remove friction.

Development at Redwood is the process of connecting those pieces into products that work in the real operation.

Our products are not built in isolation. We look at the systems businesses already rely on, the work teams still do manually and the points where better technology can remove friction.

Development at Redwood is the process of connecting those pieces into products that work in the real operation.

01

BUILT AROUND REAL WORKFLOWS

We start with the way the business actually operates rather than forcing it into a new process.

02

CONNECTED TO EXISTING SYSTEMS

The strongest products work alongside the software and infrastructure teams already depend on.

03

IMPROVED THROUGH REAL USE

Live products create the feedback that shapes what Redwood builds next.

What we are building

What we are building

What we are building

A view of the systems and product capabilities currently being developed across Redwood.

A view of the systems and product capabilities currently being developed across Redwood.

IN DEVELOPMENT

Deeper dental booking workflows

Deeper dental booking workflows

Developing richer booking flows that understand availability, handle more appointment scenarios and move conversations closer to a completed booking.

Availability

Appointment handling

Booking logic

Practice rules

IN DEVELOPMENT

Call routing and staff handoff

Call routing and staff handoff

Improving how conversations move from Sophie to the practice team when a human needs to take over.

Context transfer

Call routing

Escalation

Practice handoff

EXPLORING

Dental practice system integration

Dental practice system integration

Redwood is exploring deeper connectivity with dental practice management systems, including systems such as EXACT from Software of Excellence.

This exploration does not indicate a current integration, technical access, partnership or endorsement.

IN DEVELOPMENT

CRM and workflow connectivity

CRM and workflow connectivity

Developing better ways for Redwood products to pass useful information into existing systems, reducing duplicate work and keeping operational context connected.

CRM

Workflow automation

Operational data

Follow up

IN DEVELOPMENT

Front desk infrastructure

Front desk infrastructure

Improving the infrastructure behind Sophie, including conversation handling, routing, booking logic and operational reliability.

EXPLORING

Receptionist beyond dental

Receptionist beyond dental

Dental is Redwood’s first focused deployment of the receptionist product. We are exploring how the same model could support other service businesses where calls, bookings and front desk workload create similar problems.

From development to live product

From development to live product

From development to live product

Development at Redwood is not a collection of experiments. The goal is to turn useful systems into products businesses can actually use.

LIVE

by Redwood

Atlas Intelligence

Atlas Intelligence

Atlas began with a simple operational problem.

Small contractors can spend hours searching public procurement portals only to find opportunities that are irrelevant to the work they actually do.

Redwood built Atlas to monitor those opportunities, filter them against the business and surface the ones worth reviewing.

A development project became a live Redwood product.

Explore Atlas Intelligence

OPPORTUNITIES

01

FILTER

02

REVIEW

03

Where we are heading

Where we are heading

Where we are heading

TODAY

Sophie by Redwood

A focused receptionist product designed around the workflows of dental practices.

NEXT

Deeper integration

Bringing Redwood products closer to the operational systems customers already use.

EXPANDING

Broader operational products

Applying the same approach to new service industries, workflows and intelligence problems.

Have a system Redwood should work with?

Have a system Redwood should work with?

Have a system Redwood should work with?

We are interested in the systems our customers already rely on and the operational gaps that still create unnecessary work. If there is an integration, workflow or operational problem Redwood should understand, talk to us.

We are interested in the systems our customers already rely on and the operational gaps that still create unnecessary work. If there is an integration, workflow or operational problem Redwood should understand, talk to us.

Talk to Redwood about an integration